Delivery
Royal Mail Second Class 3-5 days £3.95
(standard delivery for orders under 2kg)
Courier Standard Service 2-3 day £5.95
(standard delivery for orders over 2kg)
DPD Next Day Service * £8.50
(for next day service order by noon)
DPD Saturday Delivery
£12.50
(for Saturday next day service order by 11am Friday)
* Next day orders placed before noon on Friday will be delivered on Monday.
For Christmas and Bank Holidays there maybe a day's processing time added.
Signature on Delivery
As our carrier DPD www.dpd.co.uk requires a signature on delivery please ensure there will be someone present at your delivery address. Please email with any delivery information if the property is hard to locate or a safe place where the parcel can be left if you are out.
Tracking your order
You will receive a shipping confirmation of your order by email with a consignment number which can be tracked as from the next morning.
If a mobile number is supplied the delivery day (on dispatch) and predicted hour of delivery will be texted (on delivery day).
For small parcels track your delivery on the Royal Mail website www.royalmail.com – under personal customers click the track and trace option and quote your reference number.
For Next Day courier delivery please visit the DPD website www.dpd.co.uk by entering your consignment number in the top right bar headed ‘Search or Tracking’ on the homepage – you will then see your tracking page with an hour delivery slot.
What happens if I miss my parcel?
If you happen to be out at the time of delivery a card will be left and delivery will automatically be tried again the next day.
For Royal Mail deliveries alternatively you can collect from your local sorting office. For carrier DPD alternatively you enter your consignment number on the homepage www.dpd.co.uk and via your tracking page you can change your delivery to be re-delivered to a neighbour if you know you will not be present the next day.
P&P
Delivery charges include post and packaging. All orders are attractively presented with items individually wrapped in printed tissue paper, in most cases boxed and where required protective wrapped for extra safety.